LGSTX Services

System Sales Engineers

 

Position Title:                           Systems Sales Engineer

Department:                            Sales

Employment Status:               Full Time / Exempt

Immediate Supervisor:           VP Business Development

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POSITION SUMMARY DESCRIPTION

Under the direction of the VP Business Development and working in partnership with the existing sales team member(s), develops new prospects, manages existing customer accounts, builds and cultivates trusting relationships with existing customers, and increases sales of material handling solutions with customers and assigned accounts by providing conceptual and consultative material handling solutions. ________________________________________________________________

SUPERIOR PERFORMANCE OBJECTIVES

  • Strives at all times to provide premier service to both internal and external customers.
  • Generates creative material handling concepts and logistic solutions exceeding customer expectations.
  • Builds strong customer relationships resulting in a “Partner for Life.”
  • Identifies and penetrates Strategic and Target Accounts through innovative prospecting, identifying potential opportunities and building the sales pipeline.
  • Establishes a superior networking base of contacts, generating early notification of opportunities.
  • Consistently exceeds quarterly and annual sales goals in profitability and revenue.
  • Continuously seeks to improve internal processes through automation and streamlining efforts.
  • Exhibits a superior work ethic promoting collaboration, respect and hard work among all team members.

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ESSENTIAL JOB DUTIES AND RESPONSIBILITIES[1]

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.

A Systems Sales Engineer performs the following functions through concentration on systems valued at greater than $100,000 offering the Company’s preferred vendor partners and systems that properly leverage Company resources:

  • Identifies strategic and target accounts by ideal customer criteria profiling.
  • Establishes an account and referral source development plan.
  • Spends time with Strategic and Target Customers while uncovering and helping them with their material handling needs.
  • Develops strong relationships with customers through timely, regular visits.
  • Stays abreast of account and market developments.
  • Penetrates account organizational structure.
  • Masters and implements product and application knowledge and business technology (Office, AutoCAD, PowerPoint, Customer Relationship Management software, etc.).
  • Networks with business contacts within a given geographic territory (e.g., Chambers of Commerce, Economic Development Councils, government business resources, developers, commercial real estate brokers).
  • Shares success formulas with other Sales Engineers and team members.
  • Takes an active role in civic and social affairs and associations.
  • Plans strategies for account and market management and development (i.e., Sales Plan).
  • Prospects to identify potential opportunities and build the sales pipeline with opportunities.
  • Follows the sale’s process to qualify opportunities and move them through the pipeline.
  • Follow the system’s process to convert an opportunity to a proposal and/or a contract.
  • Assists with project conception.
  • Collects necessary quote information.
  • Ensures all aspects of a project are properly conveyed to and understood by assigned Engineering resources.
  • Coordinates and assists in the quote process.
  • Develops and provides professional quotations tailored to each opportunity.
  • Personally presents all quotations with clear objectives.
  • Negotiates and closes contracts.
  • Maintains good customer relationships.
  • Follows up on past due accounts.
  • Maintains all account, contact and opportunity information in the CRM database.

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MINIMUM QUALIFICATIONS

  • Bachelor’s degree from an accredited university or equivalent business experience.
  • Minimum of 5 years’ experience conceiving, negotiating and selling integrated systems requiring large capital investments (B2B Technical Sales). No experience in material handling sales is required.
  • Proficiency or familiarity using MS Office, AutoCAD, Customer Relationship Management software and using the Internet.
  • In depth understanding of material flow, information flow, and general business processes.
  • Proven prospector and networking skills.
  • Experience and comfortability in calling on senior executives.
  • Demonstrated outstanding performance in previous career.

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PREFERRED QUALIFICATIONS

  • Bachelor’s degree in engineering.
  • Minimum 3 years’ experience conceiving, negotiating and selling large, integrated, material handling solutions.
  • Familiar with TriFactor preferred supplier partners.

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ATTRIBUTES

  • Committed to Customer Service as #1 priority.
  • Driven to succeed and to continuously improve skills and abilities.
  • Exceptional problem solving, leadership and organizational skills.
  • Above average interpersonal skills and business acumen.
  • Polished negotiation skills.
  • Effective written and verbal communication skills.
  • Strong ability to effectively prioritize tasks and projects.
  • Detail oriented with ability to multi-task.
  • At ease interacting and building professional relationships with a wide range of personality types.
  • At ease interacting with senior executives in a social and professional environment.
  • Enjoys networking, meeting people, and building professional relationships.
  • Goal oriented and self-motivated with a sense of urgency.
  • Exceptional attitude with a continuous positive spirit.
  • Superior work ethic promoting collaboration, respect and hard work among all team members.
  • Ability to be an effective team player.

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PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Individuals in this position must have the ability to

  • Communicate verbally and in written form
  • Sit or stand for long periods of time as needed
  • Ability to sit for long periods of time while traveling and
  • Walk or move from various locations primarily on a level surface within customer sites throughout the day.

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[1] An individual in this position may also perform additional duties as required.

 

 

 

EOE/Minorities/Females/Vet/Disability